Every good workshop keeps secrets, and so do we. This scroll explains what information Christmas Unlocked collects during your Christmas adventure, how we use it, and how we keep it safe.
Because Christmas Unlocked is only accessible by private QR code and PIN (no public sign-ups!), your family’s Santa (the Admin) is the one who sets up your account. That means Santa — not us — is the main keeper of your personal information inside the game.
Set up by your family’s Santa:
Created during your adventure:
Behind-the-scenes Workshop magic:
We do not collect your email, phone number, home address, or any payment information through the app. That’s all handled separately on christmasunlocked.com.
Everything we know about you is used for one purpose only — making your Christmas amazing:
We never use your information for ads, to build profiles, or for anything outside of your Christmas Unlocked experience. The elves have strict rules about that.
We do not sell, trade, or share your personal information with anyone for their own use. Full stop.
Inside the game, your messages and scores are visible to your family’s Santa (Admin) and, where the game is designed to show it, to other players in your group — just like a real family Christmas.
We work with trusted technology helpers (like server hosts) who keep the Workshop running. They handle your data only on our behalf and are not allowed to use it for anything else.
Christmas Unlocked is made for families, which means kids are welcome! Because the only way in is through a private QR code and PIN from a trusted family Santa, we don’t have random strangers wandering in.
Your family’s Santa is responsible for setting up player accounts and making sure the grown-ups in the house are aware and on board before adding any child under 13 to the game. Santa can also remove any player or delete their information at any time.
If you’re a parent or guardian and something doesn’t seem right, please reach out right away at admin@christmasunlocked.com.
Your game info — which includes profiles, chat messages, scores — lives in the Workshop for the Christmas season and a little while after, so everything stays intact until the adventure is truly over. Your family’s Santa can ask for it all to be deleted anytime through their account at christmasunlocked.com.
When you log out, the magic bracelet (session token) on your device disappears immediately.
Your information is locked away tight. We use encrypted session tokens, PIN-based login, and secure HTTPS connections — the same kind of protection the North Pole would use if it had Wi-Fi.
No lock is unbreakable, so we also ask Santas to keep QR codes and PINs within the family and not share them with anyone who shouldn’t have them.
We want Christmas Unlocked to feel like pure magic for your family. If within 5 days of your purchase you're not satisfied, just let us know, and we'll give you a full refund, no questions asked. To make sure every family has time to enjoy the full adventure, refund requests must be submitted by December 19th.
Christmas Unlocked is run from the Commonwealth of Kentucky, United States (Santa’s US office). If your family is celebrating from another country, your information may travel to US servers, where privacy rules might be a bit different from your home country.
Families in the EU, UK, or Canada may have extra rights under laws like GDPR, UK GDPR, or PIPEDA. Just reach out and we’ll help you exercise them.
Questions about this Secret Scroll? Write to us at admin@christmasunlocked.com and an elf will reply.
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